Colonna Coffee Reviews

Colonna Coffee offers a variety of products and services. They are known for their single-origin beans and capsules, with options such as Foundation Beans, Discovery Beans, Rare Beans, and Gesha Beans. They also offer Foundation Capsules, Discovery Capsules, Rare Capsules, and Gesha capsules.

In addition to coffee, they sell accessories to enhance your coffee experience, including the Opal One Capsule Machine, designed specifically for Colonna Capsules, and the Comandante C40 Hand Grinder for a remarkably even and consistent grind. They also offer the Aeropress, their go-to brewer at the roastery, and the Peak Water Starter Pack to ensure your coffee is made with great water.

They also have a Limited Release Rare Drops series, which features unique and sought-after coffees. These lots are tiny and very special, and they search for these coffees all year to share with their customers as special releases.

Lastly, they offer a Capsule Subscription service, where you can get a free OPAL One machine with any new Capsule Subscription. They also have a unique partnership with Rapha, bringing a sweet complex coffee from the La Palma farm in Antioquia, Colombia to club members and customers.

To order from Colonna Coffee, you can visit their website. They offer a selection of the world’s most unique specialty coffee. You can choose from their current selection of beans or capsules. They also offer a subscription service where you can have perfectly roasted filter or espresso beans shipped directly to your door. If you're interested in their capsules, they offer a free OPAL One machine with any new Capsule Subscription. For recycling used capsules, they offer a Kerbside service that allows you to leave your bag of used capsules out with your household recycling. Please note that for this service, Kerbside specific bags are required. If you're in Bath, UK, you can also visit their coffee shop, Colonna & Small's. They also have a partnership with Rapha clubhouses where you can enjoy a brew or grab a bag of their coffee.

Colonna Coffee offers different types of subscriptions, each with its own payment method. For the Limited Release Rare 2023 subscription, the first payment is taken on the date the subscription is purchased. Subsequent payments are taken in the first two weeks of the launch month for each following Limited Release Rare in 2023, depending on the date of original purchase. The subscription has a fixed cost which will be charged through a Recurring Fee. The Recurring Fee may be paid by debit/credit card. For the capsule machine subscription, the first Recurring Fee is payable at the time you sign up to the subscription. The subsequent Recurring Fees are payable at the frequency selected when your subscription was activated. The Recurring Fee may be paid by debit/credit card. To ensure that your credit, debit or charge card is not being used without your consent, Colonna Coffee reserves the right to validate name, address and other personal information supplied by you during the order process against appropriate third party databases. They also reserve the right to perform a credit check. If you have any questions, you can contact Colonna Coffee at help@colonnacoffee.com.

Colonna Coffee has a 14-day returns policy from the date of purchase. If you are unsatisfied with your purchase, you have three options when returning a product: refund to the original payment method (like a card or PayPal account), which can take up to 5 days depending on your bank, add to store credit, or exchange for another product.

As for their shipping policy, they offer free standard shipping within the UK on orders of £35 and over. For orders outside of the UK, they use Royal Mail Standard International, with estimated shipping times presented at checkout depending on the destination. Tracked courier delivery options are also available at checkout for both UK and international orders. If an order does not reach you within the estimated time frame, they advise you to get in touch at help@colonnacoffee.com. For orders shipped with Royal Mail, they allow up to 14 days from postage before declaring an item as lost in the post.